Tips on Dialing 911

Before Calling

If you are calling in an emergency, try to have the following information ready:

  • Appropriate entrance
  • Callback number - the number you are calling from
  • Chief complaint
  • Exact address - apartment number
  • Exact patient location
  • Patient(s) age/sex/medical history
  • Presence of animals
  • Stay on the line until the dispatcher tells you to put down the phone, or hang up

After Calling

  • Keep the phone line as free as possible
  • Secure pets in another room
  • Unlock the door